Contact Us

At juiielw, we highly value every customer's feedback and experience. Whether you have any questions about our desk fans or need assistance regarding orders, shipping, or returns, our professional customer service team is always ready to support you.

You can get in touch with us through the following method: Customer Service Email: service@juiielw.com

Our customer service team will provide you with detailed answers and assistance within 24 to 48 hours of receiving your email. To help us process your inquiry more efficiently, please try to include your order number, date of purchase, and a detailed description of your issue in your email.

If you need to process a return, please contact us via the email above first to obtain return authorization. Our designated receiving address for returns is as follows: WaBmannsdorferChaussee88,12355,Germany

Your satisfaction is our greatest motivation. We look forward to hearing from you and will wholeheartedly provide you with the highest quality service.